1. We may collect personal information such as your full name, email address, phone number, physical address for estimates and service appointments, payment information processed securely through Square (we do not store payment data), and any other information submitted through our website contact or quote forms. During smart home installations, we may temporarily access your home Wi-Fi network and smart device applications using a company-owned tablet solely for configuration purposes. Any login credentials used during this process are not stored and are permanently deleted after the installation is complete.

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2. We use your information to provide quotes, schedule appointments, process payments, respond to service requests, complete installations, send promotional communications (only with your consent), improve our services, and comply with legal obligations. Your information helps us operate efficiently and deliver a high standard of customer service.

 

3. We do not sell or rent your personal information. However, we may share it with trusted third-party service providers when necessary. These include Square for payment processing and optional marketing communication, Wix for website hosting and form management, and licensed subcontractors such as electricians who assist with installations. These third parties are contractually obligated to use your data only as necessary and to protect its confidentiality.

 

4. Our website may use cookies and similar technologies through Wix and Square to enable essential site functionality, support form submissions, and track sessions. We do not currently use third-party ad trackers or analytics tools such as Google Analytics or Facebook Pixel.

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5. We retain your personal information indefinitely unless you request deletion. You may contact us at any time to request that we remove your information from our records, unless we are required by law to retain it.

 

6. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what data we collect, the right to access that data, the right to request deletion, and the right to opt out of promotional communications. You may exercise these rights by contacting us at support@smartlinkintegrations.com.

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7. Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we learn that we have collected information from a child without parental consent, we will delete it promptly.

 

8. We take commercially reasonable steps to protect your information. Payment data is processed securely via Square, and access to customer data is limited to authorized personnel and contractors who are bound by confidentiality.

 

9. We do not offer user accounts or login functionality on our website. All interactions are handled through secure forms, direct communication, or invoicing via Square.

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10. During installation, if you choose to allow it, we may use a company-managed tablet to log in to your smart home apps to complete device setup. This access is temporary, and no credentials are stored. You may choose to use your personal device for this process instead. By submitting final payment for installation services, you acknowledge and consent to this procedure.

 

11. We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Your continued use of our website or services indicates your acceptance of the updated policy.

 

12. If you have questions or concerns about this Privacy Policy or your personal information, you may contact us at www.smartlinkintegrations.com or by email at support@smartlinkintegrations.com.